Occupational safety training for the casino industry in Vietnam

1. Overview of the Casino Industry

a. What is the casino industry?

• The casino industry is a business of entertainment and gambling, with main activities including card games, table games, slot machines, and other entertainment services such as music, performances, and dining.
• Casino facilities are often located in tourist areas or areas with a high number of tourists to attract customers and generate revenue for casinos and governments. However, due to the nature of this industry, gambling activities in casinos can cause ethical, psychological, and economic problems for individuals and society.
• The casino industry in Vietnam is developing, with an increase in the number of tourists and favorable factors such as geography, culture, and supportive government policies. However, due to the impact of the COVID-19 pandemic, the casino industry faced many difficulties and a decrease in revenue in 2020 and early 2021.
• In the future, the casino industry in Vietnam is expected to continue to grow, contributing to the country’s economic and tourism development. However, the management and supervision of the industry’s activities need to be strictly implemented to ensure the safety of customers and employees, as well as to avoid potential social consequences.

b. Legal establishments of the casino industry in Vietnam

• In Vietnam, the operation of casino establishments is only permitted in certain areas clearly specified by law. Currently, in Vietnam, there are only legal casinos in special economic zones such as the Mong Cai Border Gate Economic Zone, Van Don Economic Zone, and Phu Quoc Economic Zone.
• These casino establishments are allowed to operate under the control of competent authorities and must fully comply with regulations on operation, safety, security, and social responsibility. Casino establishments are required to meet strict standards for security, safety, environment, and provide entertainment and amenities suitable for the target customers.

c. Representative businesses in the casino industry

Representative businesses in the casino industry in Vietnam include:

• Hoang Gia International Casino – Da Nang: This is one of the largest casinos in Da Nang with over 100 gaming tables and dozens of slot machines. Hoang Gia casino is highly regarded for its service quality and is a destination that attracts many domestic and international tourists.
• Grand Ho Tram Resort & Casino: Considered one of the largest resorts in Vietnam, Grand Ho Tram Resort & Casino has a large scale with over 500 hotel rooms and 90 casino gaming tables. This is one of the most high-end entertainment venues in Vietnam.
• Aristo International Hotel & Casino: Located in the Lao Cai area, Aristo International Hotel & Casino is one of the unique entertainment venues in Vietnam. With beautiful architecture, various casino games, and good service quality, Aristo is loved by many tourists.
• Palazzo Club: Located at the Sheraton Saigon Hotel, Palazzo Club casino is one of the luxurious entertainment venues in Ho Chi Minh City. With over 100 slot machines and various casino games, Palazzo Club attracts a large number of tourists and investors.
• Corona Resort and Casino: Located in the Phu Quoc area, Corona Resort and Casino is one of the largest casinos in Vietnam today. With a large scale, various casino games, and good service quality, Corona Resort and Casino is attracting a large number of tourists and investors.

d. Specific jobs in the casino industry

Specific jobs in the casino industry include:

• Gaming table staff: The person who presides over the game, guides customers on how to play, and pays out winnings.
• Cashier: Collects and pays money to customers when they play.
• Casino manager: Supervises the activities of employees and customers in the casino.
• Security staff: Ensures security and order in the casino, controls customer entry and exit, and monitors the surveillance system.
• Service staff: Provides services to customers such as drinks, food, entertainment…
• Customer relations manager: Helps customers learn about and participate in casino activities, and answers customer questions.
• Marketing staff: Develops marketing strategies, promotes casino products and services.
• Accountant: Performs financial and accounting-related tasks for the casino.
• Cleaning staff: Cleans and sanitizes the casino and its objects.
• Technician: Repairs and maintains equipment and machines in the casino.

2. Overview of the occupational safety training course for the casino industry

a. What is occupational safety training for the casino industry?

• Occupational safety training for the casino industry consists of training sessions to equip workers with the knowledge of how to prevent occupational accidents. Accordingly, people working directly in the casino industry are subjects belonging to Group 3.
• The occupational safety training course will help workers recognize and prevent dangers, and limit the risks of occupational accidents at work.

b. Training time

First-time safety training time

• The total training time is at least 24 hours, including the test time.
• 8 hours of theoretical study on the system of policies and laws on occupational safety and hygiene
• 8 hours of theoretical study on basic knowledge of occupational safety and hygiene
• 4 hours of theoretical study on specialized training content
• 2 hours of practical study on specialized training content
• 2 hours of theoretical test at the end of the training course

The safety training center will divide the time into many training sessions depending on the time arrangement for employees. But usually, there will be 6 training sessions, the course will last for 3 days, provided that the manufacturing business can arrange continuous study time.

Periodic safety training time

• Before the occupational safety card expires, if the employee wants to be re-issued, they must undergo a periodic occupational safety training course, with the periodic safety training time being at least 50% of the first-time safety training time.

Explanation: the total periodic occupational safety training time is at least 12 hours, including the test time. After completing the periodic training course and passing the required test, the employee will be re-issued or have their occupational safety card renewed.

c. Content of the training course

See more training content for 6 groups

d. Occupational safety card

After completing the occupational safety training course and passing the test, the employee will be issued an occupational safety card (also commonly referred to as a group 3 occupational safety certificate).

The group 3 safety card will clearly show information such as: full name, date of birth, specific job and work environment. It will also include the training time, a red stamp, and a signature confirming the completion of the training course.

According to the regulations on issuing safety cards specified in clause 2 article 24 of Decree 44/2016/ND-CP, there are two cases:

• In the case that the employer and the employee have a labor contract, the employer must sign, stamp and affix a seal on the safety card for the trained person in group 3 after completing the training course from the occupational safety training unit and passing the test.
• In the case that the employee is a freelancer, seasonal worker, and does not have a labor contract, the training unit must sign, stamp and affix a seal on the safety card for the employee after completing the training course from the occupational safety training unit and passing the test.

3. Identifying dangers in the casino industry

The dangers in the casino industry can include:

• Casino buildings are often very large and crowded, so the danger of fire and explosion always exists. Electricity, air conditioning, electronic devices, and lighting systems are potential hot spots that can cause fires and explosions.
• Jobs in the casino industry often involve moving, transporting, and balancing money. This requires employees to constantly move and use equipment such as cash registers, money counters, and other types of equipment. Caution when working can minimize the risk of occupational accidents.
• Due to the high competition in the casino industry, protecting assets and people is very important. However, conflict and violence can occur for various reasons.
• The casino industry is one of the industries with a lot of important and sensitive information. Protecting information and network systems is very important to ensure security and avoid being hacked or defrauded.
• Chemicals such as toxic gases and cleaning agents are used to clean the casino building. These chemicals can cause health problems if not used correctly or if not adequately protected.

4. Safety measures for the casino industry

Safety measures in the casino industry include:

• A casino needs to have a security and surveillance system to ensure the safety of customers and employees. In addition, employees need to be trained in the necessary skills to handle emergencies.
• Casino establishments need to implement risk management and ensure the safety of customers and employees when participating in activities.
• A casino needs to train and train employees in occupational safety on safety regulations, fire prevention and fighting skills, and first aid.
• A casino needs to ensure food hygiene and safety, and disease prevention to protect the health of customers and employees.
• Equipment and systems in the casino need to be checked periodically to ensure stable and safe operation.
• A casino needs to provide personal protective equipment for employees to use when working, including helmets, masks, protective glasses, and gloves.
• A casino needs to ensure a safe working environment for employees, including comfort, spacious workspace, logical layout design, and adequate lighting.
• A casino needs to carefully manage toxic substances, protecting the health of employees and customers from harmful substances in the working environment.
• Regularly organize work environment monitoring in factories and enterprises, collect and analyze harmful factors to workers, thereby adjusting to reduce the level of danger to prevent occupational diseases for them.

5. Accidents in the casino industry

Types of accidents in the casino industry can include:

• Common physical accidents: This is the most common type of accident in the casino industry, including falls, slips, trips, and collisions with objects, machines, equipment, or other furniture in the casino.
• Employees in the casino industry can be injured or face risks while working, especially when dealing with angry customers or emergencies.
• The casino industry often has the presence of thieves or criminals, so employees must have skills to defend themselves and prevent theft.
• Some customers may use stimulants while gambling and can cause dangerous situations, such as smashing things, throwing objects, or attacking employees.
• The casino industry uses many electronic devices, such as computers, game machines, sound and lighting equipment, and electrical problems can occur. Accidents related to electricity can damage equipment or cause fires and explosions.

6. Benefits of occupational safety training for the casino industry

An Toan Nam Viet provides businesses with great benefits after completing occupational safety training courses according to the regulations in Decree 44/2016/ND – CP on occupational safety and hygiene, for companies, factories, and enterprises.

• Employees can recognize the potential risks of occupational accidents and take preventive measures to avoid occupational accidents.
• Businesses can establish risk prevention measures in manufacturing, operation, and maintenance procedures.
• Reduce costs when occupational safety risks occur.
• Uninterrupted manufacturing process will help increase labor productivity and product quality.
• Comply with occupational safety laws, avoiding legal risks.
• Create prestige and professionalism in all aspects, thereby enhancing the brand for your business.

An Toan Nam Viet’s training courses are the solution to prevent and combat external factors affecting each individual so that they can avoid dangers that can lead to injury or, more seriously, death.

7. Customer feedback after completing the training course

An Toan Nam Viet has many years of experience in the mission of accompanying many businesses in Vietnam in general and in the southern provinces in particular. And that responsibility is something very precious to An Toan Nam Viet, which is why An Toan Nam Viet’s Occupational Safety Training has always been focused on becoming more and more professional. The motivation for An Toan Nam Viet to grow strongly to this day comes from the positive and constructive feedback from businesses. Below is the feedback from our partners that we have served.

KOSIA E&C Co., Ltd.

“I am very satisfied with An Toan Nam Viet’s safety training service, the teaching quality meets the standards we set. It helps our company reduce one issue to deal with, so we can focus on our expertise more.”

Lee Ki Hwa / General Director

Bac Nam E&C Investment and Construction Joint Stock Company

“The first time I used the service at An Toan Nam Viet, I was very surprised by the enthusiastic 24/7 support of the team of consultants. The class organization was very quick and convenient for our company, thank you very much for An Toan Nam Viet’s service!”

Nguyen Thanh Binh / Director

Hoa Dat Construction and Trading Joint Stock Company

“An Toan Nam Viet’s service has helped us a lot in simplifying occupational safety and completing safety records for our work process. The team of consultants is enthusiastic and timely in answering our questions. 5 stars for An Toan Nam Viet”

Truong Ba Ngoc Minh / Chairman of the Board of Directors

See more other customer feedback of An Toan Nam Viet

8. An Toan Nam Viet’s occupational safety training capacity

An Toan Nam Viet is a reputable and quality occupational safety training center in Vietnam today. With occupational safety training sessions continuously taking place at production workshops, factories or construction sites across the country (all 63 provinces and cities in Vietnam).

Occupational safety training license

• An Toan Nam Viet has been inspected by the Safety Department of the Ministry of Labor – Invalids and Social Affairs and granted a certificate of eligibility to operate occupational safety and hygiene training. This further strengthens our capacity for occupational safety training.

Materials and lectures

• Before the occupational safety training materials are put into the occupational safety training courses, they are reviewed and censored to ensure that the lectures are accurate in terms of knowledge and effective when applied.
• The teaching method of the lecturers is synchronized according to the teaching standards of An Toan Nam Viet, which is a method that experts in occupational safety and hygiene training have researched and drawn from the teaching process to bring the highest knowledge acquisition efficiency to students.

Facilities

• Controlling the factors in the classroom that affect the training process will increase the teaching performance and the knowledge acquisition efficiency of students.
• Our training course support facilities always arrange spacious classrooms that meet standards for area, lighting, training equipment… etc.

9. Reputable and quality national safety training center

At An Toan Nam Viet, we always prioritize our professional dedication to occupational safety training. For us, imparting knowledge to workers on how to protect themselves so that they can have a safe journey on their path to making a living is a contribution to nation-building.

To ensure the effectiveness of the training, we prepare carefully and meticulously every little detail. From preparing tools, equipment, teaching devices to textbooks, documents, sound, and lighting.

Our occupational safety training lecturers are experts with many years of experience in the field. They even have research projects to identify dangers in all occupations and how to prevent them.

The lecturers’ lectures are drawn from reality and delivered in a vivid and easy-to-imagine way for workers. These factors help workers feel comfortable during their study time and acquire the knowledge we teach well. Of course, the knowledge imparted is always closely aligned with Decree 44/2016/ND-CP.

From there, they can grasp many measures to prevent dangers and how to protect themselves. At the same time, they can apply it in the most suitable way in their actual work.

Our safety training center is proud to be a reputable and professional provider of occupational safety training services with the following advantages:

• Competitive training costs but training quality is still guaranteed.
• Flexible training schedule based on the manufacturing situation of the company.
• Fast and legally compliant procedures for issuing occupational safety training certificates.
• Lecturers are people with many years of experience in the profession.
• The classroom environment is controlled to increase teaching performance and knowledge acquisition efficiency for students.
• The lectures are compiled to be suitable for occupational safety work at businesses.
• An Toan Nam Viet works with dedication and professionalism to support customers accurately and quickly.

10. Refer to more occupational safety training materials for the casino industry

• Occupational safety training materials
• Occupational safety training test questions