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This document is a detailed and important source of information for everyone involved in the aircraft manufacturing industry. Explore detailed guidelines and safety standards to ensure a safe and effective work environment.

Table of Contents

PART I: CURRENT STATE OF SAFETY IN THE AIRCRAFT MANUFACTURING INDUSTRY

I. General Situation

The Ministry of Labour, Invalids and Social Affairs informs sectors and localities of the occupational accident situation in the first 6 months of 2024 and outlines key solutions to proactively prevent incidents and accidents in the last 6 months of 2024. According to reports from 61 out of 63 centrally governed provinces and cities, in the first 6 months of 2024, there were a total of 3,201 occupational accidents nationwide (a decrease of 227 cases, equivalent to 7.09% compared to the same period in 2023), resulting in 3,065 victims (a decrease of 197 people, equivalent to 6.04% compared to the first 6 months of 2023), including both employees under labor contracts and those working without labor contracts. Specifically:

Number of fatal occupational accidents: 320 cases, a decrease of 25 cases (7.25%) compared to the first 6 months of 2023 (including 245 cases in areas with labor relations, a decrease of 28 cases or 10.3%; and 75 cases in areas without labor contracts, an increase of 3 cases or 4.2% compared to the first 6 months of 2023);
Number of deaths due to occupational accidents: 346 people, a decrease of 7 people or 1.98% compared to the same period in 2023 (including 268 in areas with labor relations, a decrease of 13 people or 4.63%; and 78 in areas without labor contracts, an increase of 6 people or 8.33%).
Number of people seriously injured: 810 people, an increase of 26 people or 3.32% compared to the first 6 months of 2023 (including 710 in areas with labor relations, a decrease of 5 people or 0.7%; and 100 in areas without labor contracts, an increase of 31 people or 44.92%).

Download the PDF file Occupational Accident Report – First 6 Months of 2024 issued by the Ministry of Labour, Invalids and Social Affairs.

The occupational accident situation in the first 6 months of 2024 in both sectors with and without labor relations saw a decrease in the number of deaths and fatal accidents compared to the same period in 2023.

II. Some occupational accidents in aircraft manufacturing plants

In the aircraft manufacturing industry, occupational accidents sometimes occur, posing serious challenges to workplace safety. Although this industry applies many high-level safety measures, some notable incidents still occur.

Some common accidents in aircraft manufacturing plants include collisions between moving vehicles, incidents during the transportation of raw materials, and issues related to complex industrial equipment. Factors such as technical failures, lack of sensory perception, and human factors like fatigue and lack of concentration also contribute to these unwanted accidents.

To minimize risks, aircraft manufacturing companies today are focusing on enhancing personnel training, updating and periodically inspecting equipment, as well as promoting research and development in occupational safety. However, maintaining a safe work environment remains a major challenge for this industry.

PART II: OCCUPATIONAL SAFETY AND HEALTH IN AIRCRAFT PRODUCTION

I. Occupational safety and health for employees performing mechanical processing to fabricate the aircraft fuselage

1. Job characteristics of mechanical processing to fabricate the aircraft fuselage

The characteristics of mechanical processing work to fabricate the aircraft fuselage play a crucial role in the production and assembly process of flying vehicles. Mechanical processing for the aircraft fuselage requires high precision and reliability to ensure the optimal safety and performance of the aircraft. This process often includes many complex steps, starting from the selection of suitable materials and continuing to the use of advanced mechanical processing techniques.

First, the selection of materials must adhere to criteria such as durability, light weight, and high-temperature resistance. Then, CNC (Computer Numerical Control) machines are often used to cut and form the basic parts of the aircraft fuselage. This processing requires high precision and a smooth finish in creating components with exact dimensions and shapes.

After the parts are machined, they are combined and assembled according to detailed plans. Welding and mechanical joining techniques are used to ensure the strength and uniformity of the joints. In addition, the finishing process includes painting and digital quality checks to ensure that every detail meets safety and performance standards.

2. Types of accidents during the mechanical processing to fabricate the aircraft fuselage

During the mechanical processing to fabricate the aircraft fuselage, many types of accidents can occur, affecting the production process and sometimes causing serious consequences. Some common risks include the loss of control of machining equipment, incidents during the cutting and forming of materials, and issues related to welding techniques.

Loss of control of machining equipment can lead to the creation of inaccurate parts or even damage to the machinery. Incidents during the cutting and forming of materials are often due to the selection of incorrect materials or a lack of quality control during the processing. This can lead to the appearance of holes, cracks, or unwanted deformations in the basic parts of the aircraft fuselage.

Issues related to welding techniques are also a source of concern, as uneven or weak welds can lead to a decrease in the strength and integrity of mechanical joints. This increases the risk of failures and accidents during the aircraft’s operation.

3. Causes of accidents during mechanical processing to fabricate the aircraft fuselage

The causes of accidents during mechanical processing to fabricate the aircraft fuselage can stem from many factors, among which the role of occupational safety training is crucial. One of the main risks is the lack of knowledge and skills of employees regarding occupational safety in a mechanical processing environment.

Occupational safety training helps employees become fully aware of the potential risks in the work process, from using machinery to handling materials. If employees are not properly trained, they may not recognize hazardous factors, leading to serious accidents. For instance, failure to follow safety procedures when using machining equipment can lead to a loss of control and create danger.

Flaws in safety management also play a significant role. If safety procedures are not strictly established, there may be limitations in risk control and rapid response to dangerous situations. This can include a lack of protective equipment, non-functioning warning systems, or a lack of safety information.

4. Measures to prevent accidents during mechanical processing to fabricate the aircraft fuselage

To ensure safety during the mechanical processing of the aircraft fuselage, a series of effective accident prevention measures must be implemented. First and foremost, ensuring that all employees are fully trained in occupational safety is crucial. This training not only provides knowledge about risks but also helps in recognizing and responding to dangerous situations.

It is necessary to establish detailed safety procedures and ensure that all employees adhere to them strictly. The use of personal protective equipment, such as safety glasses, gloves, and heat-resistant clothing, is also an important measure to reduce the risk of injury and protect the health of employees.

Quality control during the processing is also vital. Ensuring that machinery is properly maintained and regularly inspected to detect any potential hazards early is important. In addition, creating a clean and tidy work environment also helps to reduce the risk of accidents.

5. Occupational safety regulations for mechanical processing to fabricate the aircraft fuselage

Occupational safety regulations for mechanical processing to fabricate the aircraft fuselage are a crucial part of the production process. These regulations include ensuring that all employees involved in the processing are trained in safety and must comply with all specific safety procedures and regulations.

These regulations often set requirements for the use of personal protective equipment, such as safety glasses, gloves, and heat-resistant clothing. In addition, they also address risk control during the work process, from using machinery to handling materials.

Occupational safety regulations also include performing periodic checks on the condition of machinery and equipment, ensuring they always operate correctly and do not pose a danger to employees. Furthermore, these regulations often establish quality control measures to ensure that the final product meets safety and quality standards.

6. Handling emergency accident situations during mechanical processing to fabricate the aircraft fuselage

Handling emergency accident situations during mechanical processing to fabricate the aircraft fuselage requires quick thinking and proactivity from employees. In case of machinery failure or risk of an accident, stopping work immediately and notifying management is crucial. At the same time, all employees must follow safety techniques and implement accident prevention measures.

Regular training on escape techniques and the use of safety equipment is important for everyone to confidently face emergency situations. If there is a fire, explosion, or risk of toxic gas, the timely use of firefighting equipment and ensuring its availability is a necessary procedure.

Effective communication in an emergency is also a key factor. Employees need to know how to communicate and report the situation quickly, which helps to enhance the safety team’s response capabilities.

II. Occupational safety and health for employees manufacturing electronic systems for aircraft

1. Job characteristics of manufacturing electronic systems for aircraft

Manufacturing electronic systems for aircraft requires in-depth expertise and high technical skill, with the task of managing, controlling, and maintaining the operational capacity of electronic devices on the aircraft. This job requires a solid knowledge of electronic principles, digital technology, and mechatronics, and also demands strong skills in programming and system integration.

During the manufacturing of electronic systems for aircraft, specialists need to identify and meet the special requirements of aviation, including high reliability, resistance to magnetic interference, and flexible interaction with other systems on the aircraft. The integration of sensors, controllers, and network communication are important parts of this process.

In addition, manufacturing electronic systems also requires a firm grasp of aviation safety standards and technical regulations, to ensure that the final product meets all necessary requirements and can operate safely and effectively in a flight environment. This includes performing tests and ensuring quality according to strict procedures.

2. Types of accidents in the process of manufacturing electronic systems for aircraft

In the process of manufacturing electronic systems for aircraft, there are risks of accidents that specialists need to be aware of. These types of accidents can include design errors, mistakes in the production process, or difficulties in project management. One of the main challenges is ensuring the safety and reliability of the system.

Design errors can lead to serious problems during operation. For example, if technical requirements are not correctly identified or the flight environment is not fully calculated, the system may encounter performance or safety issues.

In the production process, small mistakes can also have major consequences. Quality control and careful testing are important to prevent this kind of incident. Furthermore, project management requires special attention to ensure that the manufacturing stages are carried out according to schedule and achieve the desired level of reliability.

3. Causes of accidents when manufacturing electronic systems for aircraft

The causes of accidents in the process of manufacturing electronic systems for aircraft can stem from many aspects. One of the important factors is a lack of deep understanding of technical requirements and the flight environment. If there is no strong consensus on these requirements, it can lead to incorrect design or production that does not meet safety standards.

A lack of effective interaction between parts and systems can also be a major cause of accidents. A lack of synchronization in integrating components can create weaknesses in the system, which can lead to failures when the system is put into operation.

Mistakes in the production process, from assembly to quality testing, are also potential causes. Ineffective project management or a lack of control can also create conditions for errors to occur.

4. Measures to prevent accidents when manufacturing electronic systems for aircraft

To prevent and minimize the risk of accidents in the process of manufacturing electronic systems for aircraft, implementing preventive measures plays a crucial role. One of the most important measures is to establish an effective system for monitoring of the working environment.

Monitoring the working environment not only helps to track and evaluate environmental factors at the workplace but also establishes the necessary database for risk assessment and the implementation of preventive measures. This can include measuring factors such as temperature, humidity, and lighting to ensure healthy and safe working conditions.

In addition, establishing strict quality control processes during production is important. Measures such as periodic testing, risk assessment, and employee safety training are decisive factors in ensuring that every component of the electronic system meets safety and quality standards.

Furthermore, close interaction between parts and systems is also a crucial aspect. The implementation of standards and standardized procedures helps to ensure that all components are integrated effectively, thereby minimizing the risk of failure when the system is put into operation.

5. Occupational safety regulations when manufacturing electronic systems for aircraft

Occupational safety regulations in the process of manufacturing electronic systems for aircraft are a crucial factor in protecting employees and ensuring a safe work environment. Specific safety standards are set to ensure that all production and assembly activities comply with rules and regulations.

During work, employees are regularly trained in occupational safety, especially regarding the potential risks in the process of manufacturing electronic systems. Safety measures such as the use of personal protective equipment, safe work procedures, and risk management are integrated to prevent accidents.

In addition, specific regulations on materials and products used in the manufacturing process are also defined to ensure safety and compliance with quality standards. This includes controlling hazardous substances, ensuring that materials meet technical and safety requirements.

6. Handling emergency accident situations when manufacturing electronic systems for aircraft

Handling emergency accident situations in the process of manufacturing electronic systems for aircraft requires thorough preparation and close coordination from the entire work team. In the event of an incident, prompt organization to ensure everyone’s safety is the top priority.

A clear action plan needs to be established, including immediate notification and activation of the emergency response plan. All employees must be trained on specific steps to minimize injuries and the risk of further incidents.

Rapid interaction with safety and health authorities is important to ensure that necessary measures are implemented effectively. Accurate information and communication in an emergency situation help to manage the situation proactively and prevent any potential dangers.

III. Occupational safety and health for employees manufacturing aircraft engines

1. Job characteristics of manufacturing aircraft engines

Manufacturing engines for aircraft is a complex process and requires a high level of professionalism. To better understand the job characteristics in this field, we need to focus on some important aspects.

First of all, the design process requires a good combination of solid knowledge of basic engineering and creativity. Specialists need to have a clear understanding of technical, performance, and safety requirements to ensure that the engine will operate effectively in all flight conditions.

The manufacturing steps include the precise machining of components, assembling them, and conducting rigorous quality tests. Ensuring safety is a top concern, as aircraft engines must operate stably and reliably in all situations.

In addition, the integration of new technologies such as ultra-lightweight and high-performance materials is an important part of this process. Advances in the fields of materials and manufacturing technology are contributing to the creation of more powerful and energy-efficient engines.

2. Types of accidents in the process of manufacturing aircraft engines

In the process of manufacturing engines for aircraft, there are many risks and the possibility of various types of accidents occurring. Although the aviation industry applies strict safety measures, some unwanted situations are unavoidable.

Accidents often stem from shortcomings in the design and machining process. This can lead to production errors, causing components or systems not to meet technical requirements. Problems in the assembly process can also lead to accidents, if the correct procedures and quality checks are not followed.

In addition, incidents in the use of materials can also cause accidents. The selection of materials that do not meet the requirements of the flight environment as well as shortcomings in the material inspection process can create a great risk.

3. Causes of accidents when manufacturing aircraft engines

Accidents in the process of manufacturing aircraft engines often have root causes from a complex combination of many factors. One of the important causes is shortcomings in the design process. If specialists do not correctly assess the technical and safety requirements, it can lead to structural or functional errors, increasing the risk of accidents.

Production errors also contribute to incidents in the engine manufacturing process. Components that do not meet quality standards can lead to failures or performance degradation. At the same time, a lack of quality management can create conditions for the production of low-quality products.

Incidents in the assembly and testing process are also a significant cause. If the assembly process is not carried out correctly, it can cause connection errors or incorrect settings. Incomplete or inaccurate quality testing also creates a great risk for future failures.

Finally, the human factor plays an important role. Shortcomings in human resource management, poor quality training, or employee fatigue can lead to unwanted incidents in the aircraft engine manufacturing process.

4. Measures to prevent accidents when manufacturing aircraft engines

To prevent accidents when manufacturing aircraft engines, safety measures and quality management are most important. The design process needs to strictly adhere to technical and safety standards, minimizing risks from the initial stage. Quality control in production, from machining components to engine assembly, helps to ensure that each product meets the technical requirements.

Human resource management is another extremely important factor. Training employees on safe and quality work processes helps them understand their jobs clearly and reduces the risk of errors. At the same time, maintaining a positive work environment and paying attention to mental health also contribute to preventing human error.

Complete quality inspection and testing are indispensable measures. Inspecting each stage of the production process helps to detect and correct errors in a timely manner. At the same time, the use of new technologies in the quality control process also plays an important role in ensuring the performance and safety of aircraft engines.

5. Occupational safety regulations when manufacturing aircraft engines

Occupational safety regulations play an important role in the process of manufacturing aircraft engines, aimed at protecting employees and maintaining a safe work environment. Companies regularly ensure that people working in this industry are trained on potential risks and safety measures.

In workshops and factories, compliance with occupational safety regulations includes wearing personal protective equipment, such as safety glasses and helmets. At the same time, warning signs and safety instructions are placed in important areas to remind employees of the risks and preventive measures.

Work processes must also comply with safety regulations. The use of machinery and equipment must be carried out according to the correct procedure, and safety techniques when performing heavy tasks are also clearly regulated. At the same time, periodic training sessions on occupational safety help to raise the awareness and knowledge of employees.

6. Handling emergency accident situations when manufacturing aircraft engines

Handling an emergency accident situation in the process of manufacturing aircraft engines requires thorough preparation and a quick response from the work team. When an accident occurs, ensuring safety and minimizing damage are the top priorities.

From the beginning of the manufacturing process, work teams need to be trained on the emergency plan and evacuation procedures. A solid understanding of the safety system and first aid techniques helps to enhance the ability to respond when needed.

The warning and alarm system needs to be set up in a detailed and easy-to-understand way so that all employees can react quickly. Organization in evacuation, especially when there is a risk of fire or chemical leak, is important to ensure the safety of all employees.

Regular drills on handling emergency situations help to ensure that everyone in the team knows how to act when needed. These drills also help to test and improve the emergency plan, while also providing practical experience for the team.

IV. Occupational safety and health for employees assembling components such as the fuselage, electronic systems, and engines into a complete aircraft

1. Job characteristics of assembling components such as the fuselage, electronic systems, and engines into a complete aircraft

In the aircraft assembly process, the job of installing components such as the fuselage, electronic systems, and engines plays a crucial role in creating a complete aircraft. This process requires high precision, in-depth technical skill, and a deep understanding of both mechanical and electronic aspects.

For the fuselage, technicians must install each part one by one, ensuring tightness and safety. Regular quality checks are performed to ensure that every detail meets safety and performance standards.

Meanwhile, the electronic system requires professionalism in connecting cables, ensuring that all devices from the control system to the sensors operate perfectly. Specialists need extensive knowledge of aviation electronics to ensure the stability and reliability of the system.

2. Types of accidents during the assembly of components such as the fuselage, electronic systems, and engines into a complete aircraft

During the aircraft assembly process, handling various types of accidents is an important part of the production procedure. Accidents can include challenges from the installation of the fuselage, electronic systems, to the engines.

During the installation of the fuselage, incidents such as technical failures, shortcomings in the quality inspection process, or the risk of occupational accidents can occur. This requires careful observation and continuous quality control to prevent incidents before they cause serious consequences.

In the field of electronic systems, accidents can stem from incorrect cable connections, installation errors, or even failures with electronic components. Special attention to detail and technical inspection are important to avoid these problems.

For the engine, accidents can arise from improper installation, errors in the connection process, or even manufacturing defects of the engine. Training employees in safety is important, and a periodic inspection process will minimize the risk of accidents.

3. Causes of accidents when assembling components such as the fuselage, electronic systems, and engines into a complete aircraft

Accidents during the assembly of aircraft components can arise from many different causes. One of the main causes is shortcomings in the employee training process. If they are not fully trained in technical skills and occupational safety, it can lead to misunderstandings during the assembly process, causing errors or mistakes.

Subjectivity and a lack of warning can also create conditions for accidents to occur. Employees can become familiar with the work process and assume that everything is running smoothly, so they may skip a thorough check of all important details.

Other causes can stem from misunderstandings in reading and understanding technical instructions or documents related to assembly. A lack of clarity in information can lead to the incorrect combination of components, causing errors or instability in the aircraft’s operation.

4. Measures to prevent accidents when assembling components such as the fuselage, electronic systems, and engines into a complete aircraft

During the assembly of crucial components like the fuselage, electronic systems, and engines to form a complete aircraft, adhering to accident prevention measures is of utmost importance. First, ensure that employees involved in this process are rigorously trained in occupational safety. This not only helps them understand the work process but also raises their awareness of risks and safety measures.

Conducting regular technical checks before and after the assembly process is a crucial step to ensure all components are combined correctly and without any errors. Special attention to connecting electronic systems and engines is extremely important, as minor errors in this process can lead to serious consequences.

In addition, the use of safe tools and equipment is indispensable. Installing personal protective equipment, such as helmets and safety glasses, helps reduce the risk of injury to employees during work. At the same time, strict adherence to safety rules and manufacturer’s instructions also plays a vital role in preventing accidents and ensuring safety during aircraft assembly.

5. Occupational safety regulations when assembling components such as the fuselage, electronic systems, and engines into a complete aircraft

During the assembly of components such as the fuselage, electronic systems, and engines to create a complete aircraft, adherence to occupational safety regulations plays a decisive role in protecting employees and ensuring the production process proceeds safely and effectively.

First, employees must be trained in occupational safety, focusing on risk identification and how to respond to them. The correct use of personal protective equipment, such as helmets and safety glasses, is important to reduce the risk of injury in a high-risk work environment.

The regulations also set strict principles for quality control and technical safety. Periodic inspection procedures and final checks before the aircraft is put to the test ensure that all components are assembled correctly and operate stably.

6. Handling emergency accident situations when assembling components such as the fuselage, electronic systems, and engines into a complete aircraft

Handling emergency accident situations during the assembly of aircraft components is an important part of the safety measures chain. Unwanted situations can occur at any time, and preparation and a quick response are key to minimizing damage.

First of all, training employees in emergency situation handling skills is extremely important. They need to know how to use safety equipment and first aid tools, as well as how to organize and perform basic first aid steps when necessary.

Establishing accident scenarios and training employees to respond to them is also an indispensable part. This helps them master the process and enhances teamwork skills in an emergency, especially when it involves components such as the fuselage, electronic systems, and engines of the aircraft.

In addition, maintaining effective information and communication channels is important to ensure information is transmitted quickly and accurately. Specific regulations on how to report an accident and call for help also need to be established and trained for all employees involved in the aircraft assembly process.

V. Occupational safety and health for employees inspecting the quality of finished aircraft

1. Job characteristics of inspecting the quality of finished aircraft

In the aircraft production process, quality inspection of the finished product plays a crucial role in ensuring the safety and performance of the aircraft. This job requires special attention and in-depth knowledge of technical factors, materials, and aviation safety standards.

Aircraft quality inspection specialists regularly perform checks on different parts of the aircraft, from the wings to the engines, and from the control system to the cabin. They ensure that all details and components comply with strict quality standards.

The quality inspection process also includes controlling the quality of materials used in production, ensuring that they meet safety and technical standards. In addition, stress tests and test flights are also an important part of this process to ensure the aircraft operates stably and safely when put into service.

2. Types of accidents during the quality inspection of finished aircraft

During the quality inspection of a finished aircraft, although there are extremely strict safety measures, there is still a risk of various types of accidents. These accidents can stem from many different causes, from technical failures to human error.

One of the common risks is accidents due to design or production errors, where parts or components do not meet technical standards. Errors in the assembly and inspection process can lead to serious safety issues, affecting the aircraft’s operational capability.

Furthermore, humans also play a crucial role in preventing accidents. Accidents can occur due to human error, such as carelessness during the inspection process or failure to follow safety procedures. Faced with pressure and time constraints, quality inspection staff need to maintain a high level of concentration to avoid mistakes that could have severe consequences.

3. Causes of accidents when inspecting the quality of finished aircraft

Accidents during the quality inspection of a finished aircraft can stem from a variety of causes. One of the main factors is technical failure, where components do not comply with safety and technical standards. This failure can include both incorrect design and non-uniform production, leading to serious problems in ensuring the safety and performance of the aircraft.

Personnel also play a significant role in the cause of accidents. Human error, such as carelessness or fatigue during the inspection, can lead to overlooking important details or performing the inspection incorrectly according to procedures. The time pressure and mental state of the inspector can also affect attention and concentration, creating a risk of accidents.

Furthermore, environmental factors also play a role. Bad weather conditions or an unsafe work environment can increase the risk of accidents. In addition, failure to maintain and service inspection equipment can also lead to unwanted incidents.

4. Measures to prevent accidents when inspecting the quality of finished aircraft

To minimize the risk of accidents during the quality inspection of a finished aircraft, preventive measures play a crucial role. First of all, ensure that all personnel involved in the inspection are rigorously trained in safety and work procedures. This includes emphasizing the importance of high concentration, thorough inspection, and immediate reporting of any incidents or unusual findings.

Another important measure is to maintain and periodically inspect the testing equipment to ensure it always functions correctly. Enhancing the maintenance process will help prevent unwanted incidents stemming from equipment failure.

Furthermore, establishing a safe and comfortable work environment is also an important factor. This includes maintaining good working conditions, providing personal protective equipment, and identifying and mitigating environmental risks.

5. Occupational safety regulations when inspecting the quality of finished aircraft

During the quality inspection of a finished aircraft, adherence to occupational safety regulations is of utmost importance to protect the health and lives of employees. Personnel involved in the inspection must be fully equipped with personal protective equipment, such as safety helmets, safety glasses, and anti-static clothing.

Work procedures must also comply with occupational safety principles. This includes identifying and assessing risks, and establishing preventive and control measures to minimize the risk of accidents. Work areas need to be arranged reasonably to ensure safe space and easy access to equipment and tools.

A safety training system is also a crucial factor, especially for those working in the aircraft quality inspection environment. Employees need to be instructed on the proper use of personal protective equipment, safety measures when approaching the aircraft, and the safe handling of chemical products, if any.

6. Handling emergency accident situations when inspecting the quality of finished aircraft

In the process of inspecting the quality of a finished aircraft, preparing to handle emergency accident situations is crucial to minimize losses and protect the lives of employees. When an accident occurs, a clear response procedure must be established, and employees must be trained to face these emergency situations.

In the event of an incident, ensuring the safety of personnel is the top priority. Employees are instructed to quickly leave the hazardous area and use safe escape routes. At the same time, they are also trained on how to use first aid equipment and report the incident immediately.

Communication in an emergency situation also plays a crucial role. An effective communication system among all employees can help enhance the response and provide the best support for those who may be affected. At the same time, communication with ambulance teams and authorities will help ensure that the incident is handled effectively and professionally.