Emergency Situation
Emergency information involves using multiple channels to communicate safety incidents
Dec
In the event of a safety incident, communicating and sharing emergency information is crucial to ensure safety and timely response. Emergency information, using multiple channels to announce the incident, is an important part of the incident response plan in any work environment.
I. The importance of emergency communication in stimulating awareness and rapid decision-making in emergency situations
Emergency communication is a form of communication used to provide information about emergency situations, such as natural disasters, accidents, or terrorism. Emergency communication plays an important role in stimulating awareness and rapid decision-making in emergency situations, specifically as follows:
- Notifying about the emergency situation: Emergency communication is the first and most important means to inform people about the emergency situation. This information helps people become aware of the dangerous situation and take timely prevention and response measures.
- Providing safety instructions: Emergency communication provides people with necessary safety instructions to protect themselves and their families in emergency situations. These instructions include: how to evacuate, how to avoid dangers, how to perform emergency rescue,…
- Creating social consensus: Emergency communication helps create social consensus in responding to emergency situations. Media information helps people understand the situation, trust the authorities and functional forces, and join hands to implement response measures.
Emergency communication needs to be carried out quickly, accurately, and timely to achieve the highest effectiveness. Media agencies need to coordinate closely with functional agencies to ensure the provision of accurate and useful information to the people.
II. The diversity of information channels from television and radio to social media and mobile applications, creating a flexible system to respond to all emergency situations
In the digital age, information channels are increasingly diverse and abundant, from traditional television and radio to social media and mobile applications. This diversity brings many benefits for responding to emergency situations.
Television and radio are traditional information channels with wide coverage and the ability to reach many people. In emergency situations, using multiple channels to announce the ongoing incident, provide first aid instructions, search and rescue guidance, etc.
Social media and mobile applications are new information channels with rapid spread. In emergency situations, these channels can be used to share information quickly and timely. In addition, social media and mobile applications can also be used to mobilize relief forces, search for missing persons,…
The combination of traditional and modern information channels creates a flexible system to respond to all emergency situations. Each information channel has its own advantages and disadvantages, but when combined, they complement each other and bring the highest efficiency.
For example, during the floods in Central Vietnam in 2020, traditional information channels such as television and radio were used to broadcast emergency announcements, first aid instructions, relief guidance,… Modern information channels such as social media and mobile applications were also used to share information quickly and timely, mobilize relief forces, search for missing persons,… Thanks to this, functional agencies were able to respond promptly and effectively to this emergency situation, helping to minimize loss of life and property.
III. Challenges emergency communication faces in the digital world, with the rapid spread of rumors and false information
One of the biggest challenges is distinguishing between accurate information and false information. In an emergency situation, people are often very worried and easily believe information spread on social media. This can lead to serious consequences, such as causing panic and alarm in the community or even leading to wrong actions.
Another challenge is controlling information. In the digital world, anyone can create and share information on social media. This makes it harder to control information, especially in emergency situations when functional agencies often have to focus on responding to the incident.
To address these challenges, emergency communication needs to have measures to raise public awareness about the dangers of rumors and false information. In addition, functional agencies also need mechanisms to control information more effectively in emergency situations.
Below are some specific measures that emergency communication can take to address the challenges mentioned above:
- Raise public awareness: Emergency communication needs to promote propaganda and education for the public about the dangers of rumors and false information. The public needs to be equipped with basic knowledge to distinguish between accurate information and false information.
- Use technical tools: Technical tools can help emergency communication verify information more quickly and accurately. For example, tools using artificial intelligence (AI) to analyze language, images, videos,…
- Enhance cooperation: Functional agencies need to enhance cooperation with each other to control information more effectively. Media agencies also need to coordinate with functional agencies to provide accurate and timely information to the public.
IV. Social media is not only a source of information but also a place to create interaction and empathy in the community while handling emergency situations
In emergency situations, social media has become an important tool to provide information, update the situation, and create interaction and empathy within the community.
In terms of information, social media can help people update the situation quickly and accurately. Functional agencies often use social media to provide information about the emergency situation, guide people on how to respond, and call for help from the community. People can also share information, images, and videos about the actual situation to help everyone grasp the situation and take appropriate actions.
In terms of interaction, social media can help people connect with each other and create empathy. In emergency situations, people often have the need to share, be heard, and be helped. Social media provides a platform for people to share their feelings, worries, and anxieties. At the same time, people can also show empathy, share, and help each other.
Examples:
- During the COVID-19 outbreak in Vietnam in 2021, social media became an effective channel for information, situation updates, and calls for support. Functional agencies used social media to update the epidemic situation, guide people on epidemic prevention, and call for community support. People also used social media to share information, images, and videos about the epidemic situation, and call for help for those in difficulty. As a result, many people received timely support and overcame difficulties.
- During the bushfires in Australia in 2020, social media became a channel for connecting, mobilizing resources, and providing effective support to the people. People used social media to share information, images, and videos about the fire situation, and call for help from the international community. As a result, many people were rescued and supported in time.
V. Online communities in sharing information and supporting each other in emergency situations
Online communities can help share information quickly and effectively in emergency situations. Information can include official announcements from the government, information about the emergency situation, safety instructions, calls for help, etc.
In addition, online communities can also help support each other in emergency situations. Support can include activities such as providing information, materials, services, etc.
Online communities can be a useful tool for sharing information and supporting each other in emergency situations. However, it should be noted that information needs to be verified before being used across multiple channels to announce the ongoing incident. In addition, spreading false or alarming information should be avoided.
Here are some ways online communities can play their role in sharing information and supporting each other in emergency situations:
- Create official information channels to share accurate and timely information.
- Build support communities to help those affected by the emergency situation.
- Propagate the importance of verifying information before sharing.
- Avoid spreading false or alarming information.
VI. Maintaining reliability in emergency communication, controlling the source of emergency information
In emergency situations, communication plays an important role in providing timely and accurate information to the people, helping them make the right decisions to protect their lives and property. However, in the context of rampant information on social media, controlling the source of emergency information and ensuring the reliability of media information is an issue that needs attention.
To maintain reliability in emergency communication, the source of information must be strictly controlled. Press and media agencies need to have a strict information verification process, only reporting from reputable, clearly verified sources. People also need to be vigilant, filter information, and only trust information from official sources.
Here are some specific measures to control the source of emergency information:
- Clearly identify the source: When receiving information, it is necessary to clearly identify who the source is, whether they are reputable, and whether it has been verified.
- Check the authenticity of the information: Use search engines to check if the information is posted on reputable news or media sites.
- Contact functional agencies: If the information has not been verified, you can contact functional agencies for clarification.
Controlling the source of emergency information is necessary to ensure the reliability of media information, helping people receive accurate, timely information, contributing to ensuring security, order, and social safety.
VII. Technology and Future Trends of Emergency Communication
One of the most prominent trends is the development of 5G networks. 5G networks have data transmission speeds 100 times faster than 4G networks, making it easy to transmit high-quality video and images. This is significant for emergency communication, as it allows functional agencies and the media to transmit information quickly and accurately to the people, even in areas affected by natural disasters.
The second trend is the development of smart devices. Smart devices such as mobile phones, tablets, etc., are becoming more popular than ever. This makes it easy for people to access emergency information from various sources, including functional agencies, the media, social networks,…
The third trend is the development of artificial intelligence (AI) and Big Data technologies. These technologies can be used to analyze large data, such as data from social networks, to predict emergency situations or identify areas at high risk of natural disasters.
These technology trends are bringing positive changes to emergency communication. However, to take full advantage of the benefits of these technologies, functional agencies and the media need to be well-prepared, before using multiple channels to announce the ongoing incident, including:
- Investing in technology infrastructure, such as 5G networks, smart devices,…
- Developing applications and technology solutions suitable for people’s needs.
- Training human resources with knowledge and skills in technology to use new technologies effectively.
VIII. Occupational Safety Training Capability of An Toan Nam Viet
An Toan Nam Viet is a prestigious and high-quality center specializing in occupational safety training (in various languages such as English, Chinese, Japanese, Korean….) in Vietnam today. With occupational safety training sessions held continuously at factories, plants, or construction sites across the country (63 provinces in Vietnam).
REGISTER FOR OCCUPATIONAL SAFETY TRAINING SERVICE
Occupational safety training license
- An Toan Nam Viet has been inspected by the Department of Work Safety of the Ministry of Labor – Invalids and Social Affairs and granted a certificate of eligibility for occupational safety and health training activities. This further solidifies our operational capacity in occupational safety training.
Documents and lectures
- Before occupational safety training materials are used in OSH training courses, they are reviewed and censored to ensure that the lectures are always accurate in terms of knowledge and effective when applied.
- The teaching method of the instructors is synchronized according to An Toan Nam Viet‘s teaching standards, which is a method that experts in occupational safety and health training have researched and concluded during the teaching process to bring the highest knowledge acquisition efficiency for trainees.
Facilities
- Controlling factors in the classroom that affect the training process will increase teaching efficiency and the effectiveness of trainees’ knowledge acquisition.
- Our facilities supporting the training course always arrange spacious classrooms that meet standards for area, lighting, training equipment …etc…
IX. National center for occupational environment monitoring
Nam Viet’s occupational environment monitoring center is a professional unit for monitoring and measuring the quality of the occupational environment in all provinces in Vietnam. With a team of experienced monitoring specialists, the center uses modern measuring equipment, ensuring accuracy and reliability.
REGISTER FOR OCCUPATIONAL ENVIRONMENT MONITORING SERVICE
In addition to providing monitoring services, the center also supports clients in planning, processing, and tracking occupational environment issues. With the motto “the customer is the center,” we always bring customer satisfaction, meet all customer needs, and commit to providing the best solutions for businesses.
With investment in techniques, technology, and human resources, Nam Viet’s monitoring center has become one of the reputable units in the field of occupational environment monitoring in Ho Chi Minh City with the following objectives:
- We always value our brand reputation and the quality of our products and services.
- We provide customers with the best and most suitable things possible.
- Along with a team of experienced and specialized Masters and Engineers with a desire to protect the environment and benefit businesses.
- Coming to the Nam Viet Environmental Monitoring team, your company will receive professional service from experts in the monitoring field. At the same time, you will get the best cost incentives.
The process of conducting occupational environment monitoring at Nam Viet includes the following basic steps:
- Before conducting occupational environment monitoring, our company always ensures that machinery and equipment for occupational environment monitoring are calibrated and verified in accordance with legal regulations.
- Correctly and fully implement the occupational environment monitoring process committed to the Department of Health.
- Truthfully report the occupational environment monitoring results to the employer.
- In case the occupational environment monitoring results do not ensure safety for employees, Nam Viet company will support in providing remedial solutions and the facility will implement the following:
- Implement measures to improve working conditions to minimize the impact of harmful factors and prevent occupational diseases.
- Organize health check-ups to detect occupational diseases and work-related illnesses early for employees in positions with unsafe working environments.
- Provide compensation in kind for employees according to the provisions of labor law.
